jiliss Privacy Policy – How Your Personal Data Is Handled

This Privacy Policy applies to all users who access or register on the jiliss platform, including the website at jiliss.win and any associated mobile applications available to players in the Philippines. We are committed to protecting your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By creating an account or continuing to use our platform, you acknowledge that you have read and understood this policy and consent to the collection and processing of your personal data as described herein. This policy covers all data collected through your use of our services, including registration, gameplay, transactions, and communications with our support team. We may update this policy from time to time to reflect changes in our practices or applicable law, and the most current version will always be published on this page with the effective date noted at the top.

When you register for an account on jiliss, we collect personal information that is necessary to verify your identity, process your transactions, and provide you with a safe and personalised gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. For the purposes of identity verification and compliance with anti-money laundering regulations, we may also request a copy of a valid government-issued ID and proof of address. When you make deposits or withdrawals, we collect payment-related information such as your chosen payment method details, transaction amounts, and timestamps, though we do not store full card numbers or sensitive banking credentials on our servers. We also automatically collect technical data when you use our platform, including your IP address, device type, browser version, operating system, and session activity logs, which help us maintain platform security and improve your experience.

The personal data we collect is used primarily to operate and maintain your account, process financial transactions in Philippine pesos, verify your identity, and ensure compliance with applicable Philippine laws and regulations. We use your contact details to send you important account notifications, security alerts, and responses to your support enquiries — we will only send promotional communications if you have opted in to receive them. Your gameplay and transaction data is analysed internally to detect fraudulent activity, prevent money laundering, and ensure the integrity of our platform for all Filipino players. Technical data such as IP addresses and device identifiers is used to protect your account from unauthorised access and to troubleshoot any technical issues you may encounter. We do not use your personal data to make automated decisions that produce significant legal effects without human review, and we do not build profiles for the purpose of selling your data to third-party advertisers.

We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes, and this commitment is absolute regardless of the circumstances. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, but only to the extent necessary for them to perform their contracted services and subject to strict confidentiality obligations. In certain circumstances, we are legally required to disclose your personal information to Philippine government authorities, regulatory bodies, or law enforcement agencies — for example, in response to a valid court order, subpoena, or regulatory investigation. If jiliss undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. All third parties with whom we share data are required to handle your information in a manner consistent with this Privacy Policy and applicable Philippine data protection law.

We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure, including SSL/TLS encryption for all data transmitted between your device and our servers. Access to personal data within our organisation is strictly limited to personnel who require it to perform their job functions, and all staff with access to sensitive data are subject to confidentiality obligations and regular security training. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, including anti-money laundering record-keeping requirements, which typically mandate retention for a minimum of five years following the closure of an account. When your data is no longer required for legal or operational purposes, it is securely deleted or anonymised in accordance with our data retention schedule. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to enable any available two-factor authentication on your account.

Under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to the personal data we hold about you, and we are committed to honouring those rights promptly and transparently. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data in your account. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations we may have to retain it. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details provided on the platform, and we will respond to your request within the timeframe required by applicable law.

Our platform uses cookies and similar tracking technologies to ensure the proper functioning of the website, remember your preferences, and analyse how players interact with our services so that we can continue to improve the experience for Filipino users. Essential cookies are necessary for the platform to operate and cannot be disabled, as they enable core functions such as maintaining your login session and processing transactions securely. Analytics cookies help us understand aggregate usage patterns, such as which pages are visited most frequently and how long players spend on different sections of the platform, and this data is used solely for internal improvement purposes. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some features on the platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform.